Contact information

Contact Information

For any order-related query, product question, payment issue, shipping update, replacement request or policy clarification, customers can contact PrimePicks using the details below.

Business Name:
PrimePicks

Website:
https://primepicks.digital

Email:
support@primepicks.digital

WhatsApp:
+91 7600653433

Customer Support Hours:
Monday to Saturday, 10:00 AM to 6:00 PM IST

Response Time:
We usually respond within 12–24 working hours.

Support is not available on Sundays and public holidays. Messages received outside working hours will be answered during the next working day.

For faster support, please share your order number, registered phone number, product name and a clear description of your issue.

For damaged, defective, wrong or missing product complaints, a complete unboxing video is compulsory as per our Return, Refund & Replacement Policy.

Registered Business Location:
Ahmedabad, Gujarat, India